It seems like every company these days has two things they turn to when first hitting an incident. a) Is there an Alert Reference / Runbook / Whatever (the actual term depends on who you talk to), and b) Is there a dashboard that can tell me exactly what’s wrong. In this post, I’m going to cover why these tools are not only unhelpful, but are actively harmful to your incident response. Let’s get into it. ...
Like many these days, I’ve been having my Twitter feed filled up with endless tweets of “Wordle”. I was reluctant to learn what Wordle was until recently (mainly due to some hipster based stubbornness of not wanting to go with trends probably). My main hangup with these simple games is, rather appropriately, simple: I don’t find them fun. What I do find fun however, is learning how they work so that I can cheat at them. You play your way, I’ll play mine. ...
In many modern system architectures, there exists some common building blocks between systems. We generally call these the “Platform” (See Facebooks “Platform Engineer” role), which makes a nice analogy as these components are supposed to form a solid base for you to build a system on top of. But how should we manage these common pieces? Therein lies an interesting question, that I here offer some thoughts on. Organisational Models There’s three main organisational models I have seen in the wild, each with their benefits and drawbacks. ...